Booking Policy

The Total Price displayed is in INR includes all applicable Indian Government taxes.

You are required to pay the entire amount prior to the confirmation of your booking.

There will be no refund for 'no-shows' or any partially unused flights.

To avail infant fares, an infant must be under 24 months throughout the entire itinerary you are booking. This includes both onward and return journeys. If the infant is 24 months or above on the return journey, you'll need to make a separate booking using a child fare.

Infants must be accompanied by an adult of at least 18 years of age.

Flights must be booked as per the passengers name on his/her valid Government Photo Id – Aadhar Card/Driving Licence for Domestic flights and Passport for International flights.

Once a ticket is booked, the name of the passenger cannot be modified/changed.

Open tickets are not permitted

For groups bookings of 15 pax and above, please email us at

Check in

As per the airline rules, the standard check-in time begins 2 hours before departure for domestic flights & closes 45 minutes prior to scheduled departure. Valid Photo Identity Required for all domestic flights.

For International flights, the check-in time is 3 hours before departure.

The passenger needs to check-in at least 2 hrs prior departure.

Infants must have valid proof-of-age documents showing that the infant is under two years old.

Amendments can assist you with amendments to most bookings. In some cases, though, you'll need to contact the airline directly.

Every booking made on is subject to amendment charges levied by the airline which may vary by flight and booking class

If you amend your booking, you will be charged the difference in fare, if any, applicable when the amendment is made. However, if the new fare is lower than the Original fare, difference in the amount will not be refunded, but the rebooking charges as applicable will be collected.

In addition to the airline's amendment charges, charges an amendment handling fee of INR 350 per passenger per segment which will be collected from you when we make the changes to your travel plans. Besides which we will also collect the amendment charges levied by the airline and the difference in fare, if any, as applicable when the amendment is made.

Depending on the airline's policy, some booked fares may not be amendable.

Cancellation Policy

In case of cancellation of any booking made on, the cancellation charges would be as levied by the airline and would vary by flight and booking class.

Some booked fares may be non-refundable as per the specific airline's policy.

Online cancellations: Cancellations can be made online by signing in to your Account. Step by step details for online cancellations are available here

Offline cancellations: We also accept cancellation requests through phone. cancellation charges: Over and above the airline cancellation charges, will levy INR 350 per passenger per segment for each cancellation

Only cancellation requests which are made online or telephonically through our customer support shall be entertained. shall not be liable to entertain any cancellation requests made through any other medium including but not limited to sms, e-mail

If your cancellation request is made less than 6 hours before departure, you will need to contact the airline directly to get your reservation cancelled.

If you have done a 'Web/Tele Check-in' with the airline, get in touch with the airline for cancellation. will not be able to process the refund for the same and will not take any responsibility for the same.

If a flight is cancelled by the Airline itself, you can contact by phone or email to claim a refund.


It is mandatory to contact for all refunds, as the airline will not be able to refund your tickets booked at

All cancellations made directly with the Airline need to be intimated to by Email or Phone in order to initiate the refunds process

Processing times for cancellation and refund requests vary.

Refund will be processed through same mode within 10 working days, depending upon the payment mode/bank/card type etc.

Convenience/Payment Gateway charges will be forfeited while processing refund.